Communicating in the 21st Century
By Eunson.
Description
Communicating in the 21st Century (also known as "C21"), provides a comprehensive up to date look at communication today. This text covers the traditional communication topics (eg. interpersonal, non-verbal, argument, teams and meetings, negotiation and conflict), as well as business communication (research skills, letters and memos, reports and proposals, online and academic writing, document design and graphic communication). In addition to these generic chapters, the text covers specialist topics in leadership communication, intercultural communication, organisational and sta...
ISBN(s)
0470803495, 9780470803493
